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1

Initial Assessment

We walk the property, find every problem, and tell you plainly what it needs and what it'll take.

2

3

4

5

Damage Documentation

Photos, moisture readings, and a detailed scope of work — everything your adjuster needs, built by us.

Insurance Claim Filing

We help you get the claim filed with complete documentation behind it.

Restore & Reconstruct

We do the mitigation and repairs while the claim moves forward. You don't wait on paperwork to stop the damage.

Final Settlement

Final walkthrough with you, final paperwork for your insurer.

Dealing with damage is stressful enough without the paperwork. Here's how the insurance side works when you call us — and what we handle for you at each step.

Insurance Claim Process

Insurance & Claims FAQ

Real answers to the questions everyone asks us about the insurance side.

Do I need to file my claim before you come out? No. If there's active damage, we start mitigation right away — waiting causes more damage. We document everything so your claim is supported either way.

Will my insurance cover this? Depends on your policy and what caused the damage. We can't promise coverage, but we'll document thoroughly and give you an insurance-ready estimate.

Do you work with my insurance company? We work with all major insurers — we provide the documentation and communicate with your adjuster when needed.

How long does the process take? Mitigation starts immediately. The claim timeline depends on your insurer, but we keep our side moving and keep you updated throughout.

What do I need to give you? Nothing. If you have your policy info handy it helps, but we create the documentation — photos, readings, detailed scope

Can you handle the reconstruction too? Yes. One team from mitigation through rebuild, and the whole thing is documented for your claim.

Not sure where to start?

Call, text, or shoot us an email and let us know what happened. We'll tell you what to do next — including how the insurance side works.

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